Privacy Policy

1. Collection of Personal Information

• Personally identifiable information —

  information you voluntarily provide to us, such as when you submit an enquiry, request a callback, subscribe to our mailing list, register for an event, or engage us for services. It is entirely up to you whether you provide this information, though some of our services may require it. This includes:

  • Your name, email address, phone number, and job title

  • Your company name, website, and address

  • Any information you include in correspondence with us, comments on our website, or interactions through social media

• Aggregated data —

  information generated by our systems as they track traffic through our website. This data does not personally identify you and is used to understand how visitors interact with our site.

2. How We Collect Information

• Directly from you when you submit a form on our website, send us an email, or communicate with us

• Through our website via cookies and analytics tools

• From publicly available sources such as LinkedIn and company websites

• From third parties such as referrals, event organisers, or business partners

• In the course of providing our services under contract with your organisation

3. Use of Personal Information

• Responding to your enquiries and providing information about our services

• Managing our business relationships and client engagements

• Sending marketing communications where you have consented or where we have a legitimate business reason to do so

• Improving our website, services, and business operations

• Complying with legal obligations and contractual requirements

• Internal record keeping and administration

4. Marketing Communications

• Clicking the unsubscribe link in any marketing email

• Contacting us at

  hello@techwondoe.com

5. Disclosure of Personal Information

• Our employees and contractors who need access to perform their roles

• Third-party service providers who assist us in operating our business (e.g., CRM platforms, email marketing tools, cloud hosting providers, analytics services)

• Professional advisers such as lawyers and accountants

• Any party where required by law, regulation, or court order

6. International Transfer of Information

7. Data Retention

• Business contact information

  — retained for the duration of the business relationship plus 2 years

• Contractual and project records

  — retained for the duration of the contract plus 7 years

• Financial records

  — retained for a minimum of 7 years as required by New Zealand tax law

• Website analytics data

  — retained in accordance with our analytics provider's standard retention periods

8. Security

• Appropriate technical and organisational safeguards

• Access controls to limit who can access personal information

• Use of encryption for data in transit

• Regular review of our security practices

9. Cookies and Website Analytics

• Analyse website traffic and usage patterns

• Improve user experience and website performance

• Support marketing activities including targeted advertising

10. Your Rights

• Request access

  to the personal information we hold about you

• Request correction

  of any inaccurate, incomplete, or misleading information

• Request deletion

  of your personal information, subject to any legal obligations we may have to retain it

• Withdraw consent

  for marketing communications at any time

• Complain

  to us or to the Office of the Privacy Commissioner if you believe your privacy has been interfered with

11. Complaints

• Website:

  privacy.org.nz

• Phone:

  0800 803 909

12. Changes to This Policy

13. Contact Us

• Email:

  hello@techwondoe.com